A. We issue refunds for eligible tickets within 14 business days for credit/debit card purchases.
All refund requests are subject to ticketed fare rules, and fees or penalties may apply to your Refund. Your itinerary will be CANCELLED at the time the Refund is processed. However, we will be offering the credit in the future to the paid trips valid up to 24months.
A. Some of the countries are open to tourist but there are measures that one must adhere example Mention countries in the green zone are allowed to enter many countries in Africa and the Middle East. Orange has some formalities and reactions such as PPT requirements and self-isolation and Red no entry. They should check with us for the covi19 Update to find out which countries they should enter and the requirements.
Coronavirus is affecting travel plans everywhere with canceled flights, route changes, and travel advisories. If you are looking for information about your booking, please read our coronavirus travel alert on https://www.acrossafricatours.com/ or contact us [email protected] for more details