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FAQs

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Cruises (4)

The answer is No; you will not lose your money; however, you will not receive cashback either. What you will have are future credits that be redeemed or exchanged for future trips.
Category: Cruises

Yes, we accept provisional bookings from travelers interested in any of our port excursions. You can contact us to make a provisional booking or reach out to your lead travelers to block a seat for you. Please note we do have a limited number of guides in some ports, especially in non-.
English speaking countries as well as vans. That’s why we recommend confirming your booking in advance to lock vehicles and guides.

Category: Cruises

You can exchange your credits with any traveler willing to book with Across Africa Tours & Travel on any of our trips offered on the website. You can choose from multi-day, simple adventure and day excursion tours any other country we operate, not necessarily what you had booked with us. Credit will be applied as long as the voucher is valid. Once exchanged, the company will find a traveler to the destinations you booked to utilize the credits the destinations had offered.

Category: Cruises

a) Yes, you can get a refund for the total amount you have paid if you find a replacement.
b) You can get future credit for the amount you have paid, valid for 24 months.
c) Without a replacement, you will lose your lifetime deposit if the cancellation not caused by sickness or death.

Category: Cruises